Accelerating swift remote team onboarding through video methods
In the modern world of work, onboarding new hires, especially remotely, has become a crucial yet challenging task. However, a novel approach is transforming the way companies welcome and train their new employees: video onboarding.
Video onboarding offers a scalable solution that caters to various roles by combining foundational videos with brief role-specific clips. This method ensures that new hires receive a comprehensive introduction, while also focusing on the specifics of their roles.
One of the key benefits of video onboarding is its ability to make complex information easier to absorb. Compared to plain slides or audio-only presentations, explainer videos foster better knowledge transfer and understanding.
Moreover, video onboarding provides a human touch. Introductory videos help new hires feel seen and connected from day one, an aspect that is often missing in remote onboarding. The absence of informal moments that create a sense of belonging can lead to a lack of connection, a problem that video onboarding aims to address.
The versatility of video onboarding extends to its modular nature. Modular clips can be used to swap parts instead of redoing whole videos to avoid outdated content. This means that videos can be kept from becoming obsolete by tagging them with creation or version dates, reviewing them quarterly, and updating only the sections that change.
Research by Paychex indicates that 63% of remote employees feel undertrained, compared to just 38% of in-office employees. Video onboarding delivers a consistent, engaging, and scalable onboarding experience across roles and geographies, potentially addressing this gap.
A video library can be built and organized, storing videos in an onboarding platform, intranet, or shared library, tagged by topic, role, version/date, and prioritized based on importance.
AI-generated animated videos can simplify complex concepts, such as the Nurse Licensure Compact, for skilled nurses working across multiple states. AI tools can also turn ideas into clear, engaging videos that explain complex topics quickly without the need for complex video editing software.
Sending a short welcome video before the new hire's first day can set expectations and reduce anxiety. A video from the manager or team lead sent before day one is the fastest video to create and is immediately humanizing.
Key indicators to measure video onboarding success include time to productivity, reduction in repeated questions or support tickets, completion rate of pre-day-one and first-week videos, new hire satisfaction/feedback scores, early retention, and engagement with onboarding content.
However, remote hires often face the challenge of learning a suite of unfamiliar tools all at once, leading to information overload and technical glitches. One video provides consistent onboarding for everyone, as every new hire receives the same explanation of policies, tools, and expectations.
Critical videos can be pinned in a dedicated Slack channel or Slack alternatives for new hires to revisit and ask questions in context. The use of video onboarding not only streamlines the onboarding process but also fosters a sense of connection and belonging, making the transition into a new role smoother and more enjoyable for everyone involved.
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